Privacy Policy

As a customer of The Ross Valley Winery, we recognize the importance of protecting your personal information. This Privacy Policy will answer your questions about the kind of information we collect and how we use it.

If you have any further questions or comments, contact us at This email address is being protected from spam bots, you need Javascript enabled to view it .

What information do you gather and how do you use it?
We collect information about you from contracts you enter into with us, correspondence you submit, telephone contacts, and applications on file as well as visits to our web sites. When visiting our web site, we may access additional information, such as service provider, browser type, and operating system, pages accessed on our web site and the date and time of access to optimize your user experience and enhance your time spent with us online. When you send us an email, we will retain the content of the e-mail, your e-mail address, and our response in order to handle any follow-up questions you may have. We also use this information to measure how effectively we address your concerns.

We may ask you for the following information:
· Name and address
· E-mail address
· Credit/Debit card number and expiration date if products are purchased from us
· Credit Information
· Billing address
· Shipping address
· Phone/fax number

If you do not wish to receive information from us, send an email to This email address is being protected from spam bots, you need Javascript enabled to view it .

Do you share my personal information? No, we do not share any of your personal information.

Communications with The Ross Valley Winery
The Ross Valley Winery may periodically conduct individual voluntary customer surveys. We encourage our customers to participate in these surveys because they provide us with important information that helps us to improve the types of services we offer, and how we provide them to you.

How is Personal Information Used?
In response to a lawful request issued by a court, government agency, or regulatory authority with jurisdiction to make the request or to otherwise comply with legal requirements.

How is My Information Protected?
We use the latest technologies to secure your transactions. We use highest industry standard encryption to protect financial transactions.

What if I Have a Question or Problem?
The Ross Valley Winery is committed to preserving the privacy of our customers. We have described the manner in which we collect and use personal information. We have provided you with a choice regarding our use of personal information. In the event you have concerns or questions regarding our use of personal information, or this policy, or if you have any problems arising out of performance pursuant to this policy, it should be directed to This email address is being protected from spam bots, you need Javascript enabled to view it .

How to Update or Delete Your Information
If you want to request that we update or delete your personal information in regard to The Ross Valley Winery products and services, you can send them to This email address is being protected from spam bots, you need Javascript enabled to view it , Subject: Change/Modify.

If you have any questions about this privacy statement, you can contact:
The Ross Valley Winery
This email address is being protected from spam bots, you need Javascript enabled to view it

Links
Portions of our web site may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our uses to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information.

Changes
By using this site, you signify your assent to the The Ross Valley Winery on-line privacy policy. The Ross Valley Winery reserves the right to make changes to the privacy statement at is sole discretion. Such changes, if any, will be posted at this location, so we recommend that you occasionally check back to this posted privacy statement for changes.